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ABOUT US >> Payment >> Requesting a Fapiao

Requesting a Fapiao

 

Fapiaos (发票) are official proof-of-purchase invoices that have been registered with the government for goods or services. A fapiao must bear the stamp from the tax authority as well as an invoice number. With every order, you will receive a detailed delivery invoice, which is different from fapiaos and typically cannot be submitted as an expense. 

  

We use an electronic fapiao (e-fapiao) system as an easy and convenient solution for you when it comes to invoices.

 

If you need a fapiao, you can easily request one on the Post-Checkout Page after you click “Submit Order.” Indicate which type of fapiao you need (personal or company) by filling in the title as per the instructions. If you are requesting a company fapiao, the title should be no more than 21 characters and please include your company’s 18-digit tax code. Only one fapiao can be issued per order and the order amount and contents cannot exceed that of your order.

 

Should you require a paper fapiao, you can request one by emailing us at service@epermarket.com. Please indicate what type of fapiao you need (personal or company) and include your order number, total value of your fapiao and delivery address. It will be delivered to you via courier within 5-7 business days after your inquiry.

 

A standard fapiao is accepted in most cases, but if your company requests a VAT invoice, please email us at the above email regarding your request. Please make sure to include: the full company name, ID or taxpayer number, address, telephone number, bank name and bank account. Your VAT Invoice will be delivered via courier within 5-7 business days after your inquiry.

 

How to Access Your Electronic Fapiao

 

Your e-fapiao will be ready 2-3 business days after your order has been delivered and completed.

 

To view your e-fapiao, login to Epermarket and then go to your order history. Locate the order which you had requested the fapiao for and click “View my e-fapiao.” A new window will open in your browser with your e-fapiao which you can then save, print or attach to an email. 

 

 

Example e-fapiao

 

 

If you have any additional questions regarding a fapiaos and invoices, please contact us.

 


 

400 776 0776(08:00-20:00)