Orders to your city can only be placed via the Epermarket APP

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ABOUT US >> Payment >> Payment Methods

Payment Methods


Upon delivery, you will receive an order invoice. Please check your order, sign to verify acceptance, and then the delivery driver will return a copy to you.


Online Payments - Account Balance
Using your Account Balance to pay for your groceries online couldn’t be easier - no more scrambling for cash when our delivery driver shows up, or worrying about explaining to the Ayi what to do! Under ‘Payment Method’, check the box next to ‘Available Account Balance’ to use your balance to pay for your order. If you do not have enough in your balance for the entire order, you can still choose this payment method and select one of the other options to pay the remaining balance.


There are 3 ways that funds are added to your Account Balance:

1.  EperCards

2.  Top up your balance online

3.  Refunds


To learn more about EperCards and how to use them, click here.


Online Payments
When paying online with your bank card, you will be re-directed to a website to complete the payment process. Once your transaction is successful, Epermarket will be notified of your payment submission. Epermarket does not have access to any of your private account information.


Accepted online payment methods:  UnionPay, Alipay, and WeChat Pay.


Using Coupons
To use your coupon, make sure to enter the correct code in the ‘Organization & Coupon Codes’ box (located on the Payment Page), then click confirm before submitting your order. Only one coupon or organization code can be used per order and may not be combined. Coupons must be used at the time when you are placing your order online, and may NOT be used at the point of delivery.


Payment on Delivery (Shanghai, Hangzhou, Suzhou & Kunshan Only)
You can pay with cash or card upon receiving your order. UnionPay, VISA, Mastercard, and American Express accepted. Please note that when using our Payment on Delivery service, the POS card machine may not occasionally work due to communication problems.


400 776 0776(08:00-20:00)