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Orders to your city can only be placed via the Epermarket APP

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ABOUT US >> Delivery & Returns >> Additional Delivery Areas

Additional Delivery Areas

 

You don't have to live in Shanghai, Suzhou or Hangzhou to get your favorite Epermarket Products!
 
 
Delivery Fees & Times
 
 * Excluding Suzhou, Hangzhou and Kunshan
 
 
We now deliver most of our extensive range to many other cities via third party services including Beijing, Chengdu, Chongqing, Guangzhou, Hefei, Nanjing, Ningbo, Qingdao, Shenzhen, Tianjin, Wenzhou, Wuxi, Xiamen, Xi'an, plus many more.*
 
Your order will be be delivered by SF Express following the below delivery schedule:
 
- Order before 15:00, and we will dispatch on the same day. Order will normally be delivered the following day.
 
- Order after 15:00, and we will dispatch the following day.
 
Orders for these additional delivery areas must be placed via the APP and not through our website. You can find the link to download the APP at the top of the website, titles 'Mobile'.
 
Unfortunately, for delivery via third party services, some of our products may not be available. This is to both comply with regulations, and also to ensure customers are delivered produce in its optimum quality. 
 
For products with short shelf lives, the increased delivery time may cause them to be delivered closer to the expiration date.
 
Please note that all orders for outside Shanghai must be pre-paid online, and that your delivery time may be affected by weather conditions and holidays. Same Day, Hourly & Express Delivery not available.
 
 
Delivery Conditions
We have partnered up with a third-party delivery service to extend our delivery area. Safety and quality are always our top priority - we will carefully pack your goods before handing them off, and do everything we can to protect them from damage.
 
 
 
Delivery Acceptance
Any coupons or vouchers cannot be accepted at point of delivery, and must be used when placing your order. Upon receiving your delivery, you must personally verify the contents and quality of your order. Epermarket is not to be held responsible should you entrust the acceptance of your order to a third party. If there is no one home to receive the order, we or a third party representative will contact you to arrange another delivery time (additional delivery charges may apply).

For health and safety reasons, products which have been opened or damaged in any way after reception cannot be returned unless they have quality issues.

 

Responsibility Statement
In the event of a delayed or cancelled order, Epermarket will not be liable for any additional delivery fees in the following situations:

- Customers entered an incorrect or unclear delivery address or telephone number

- Goods were delivered on time but there was no one to receive them.  In this situation, the customer will be liable for any additional delivery fees.

- Force majeure:  natural disasters, martial law, etc.

 

* Anshan, Baotou, Bengbu, Benxi, Binzhou, Changchun, Changsha, Changzhou, Chuzhou, Dalian, Dandong, Dezhou, Dongguan, Foshan, Fuzhou, Guilin, Guiyang, Hainan, Harbin, Hebi, Heyuan, Huai'an, Huangshan, Huhehaote, Huizhou, Huluodao, Huzhou, Jiangmen, Jiaozuo, Jiaxing, Jinan, Jinhua, Jining, Jinzhou, Jiujiang, Kaifeng, Kunming, Laiwu, Langfang, Lanzhou, Lianyungang, Liaoyang, Linyi, Lishui, Luohe, Luoyang, Ma'anshan, Meishan , Mianyang, Nanchang, Nantong, Panjin, Putian, Qinhuangdao, Quanzhou, Quzhou, Sanshanxia, Shaoxing, Shenyang/Tieling/Fushun, Shijiazhuang, Suqian, Suzhou, Taian, Taiyuan, Taizhou, Taizhou, Tangshan, Tangzhou, Tongling, Weifang, Weihai, Wuhan, Wuhu, Xiangtan, Xinxiang, Xinyu, Xuancheng, Xuchang, Xulin, Xuzhou, Yancheng, Yantai, Yichun, Yingkou, Yingtan, Zaozhuang, Zhangzhou, Zhaoxin, Zhengzhou, Zhenjiang, Zhongshan, Zhoushan, Zhuhai, Zhuzhou, Zibo, Zigong, Ziyang.

 

 

400 776 0776(08:00-20:00)