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ABOUT US >> Delivery & Returns >> Hourly & Express Delivery (Shanghai Only)

Hourly Delivery & Express Delivery (Shanghai Only)

 

Hourly Delivery (Shanghai Only)

 

Everybody’s schedule is busy these days. Now your order can be available for delivery within a selected one hour time frame. Choose your day and time and we’ll deliver within one hour - available EVERYDAY!
 

Delivery Areas
This service is only available for Jing’an, Changning, Xuhui, Minhang, Qingpu, and Pudong New Area Districts.  

 

Delivery Times
Afternoon: 11am (Sat & Sun Only), 12pm, 1pm, 2pm, 3pm
Evening: 6pm, 7pm, 8pm, 9pm

 

**Please Note** Hourly Delivery orders must be placed a minimum of 6 hours in advance. Same Day delivery available.  

Delivery Fee
Orders Over 190 RMB:  70 RMB per order
Orders 190 RMB & under:  70 RMB per order

 
How it Works
1. Order as normal by adding items to your cart. When you’re finished, click “Verify Cart”, then go to “Check Out.”*
2. On the Confirm Order page, select “Hourly Delivery," choose a day and time, then proceed checking out as usual.

 

*some items are not available for Same Day or Next Day Delivery, and must be removed/unchecked before clicking “Check Out”

 

Delivery Acceptance
Your maximum waiting time will be 1 hour. Please make sure there is someone home to accept the delivery during this time. Delivery time may have a half-hour deviation due to traffic (e.g. if you choose 15:00, ensure someone is home between 14:30-15:30). There may be times when are conflicting orders - we will alert you if there may be a delivery delay.

 

 


 

Express Delivery (Select Areas Only)

 Now we have a shiny new warehouse and place to call home, it’s time to think about how we can serve those of you that live in our surrounding areas even better. With Express Delivery, you can place your order and get it within 2 hours – available from 10-6pm EVERYDAY!

 Delivery Areas
This service is only available for the following areas:

 

 
Delivery Fee
Orders Over 190 RMB: FREE
Orders 190 RMB & under:  50 RMB per order

 
How it Works
1. Order as normal by adding items to your cart. When you’re finished, click “Verify Cart”, then go to “Check Out.”*
2. On the Confirm Order page, select “Express Delivery," then proceed checking out as usual.

 

*This option only appears if your delivery address is registered in one of the above listed areas and your ordering time is between 10am-6pm. Some items are not available for Same Day Delivery, and must be removed/unchecked before clicking “Check Out”

 

Delivery Time
We try to deliver within one hour from the order time, but due to unforseen circumstances this may extend to a delivery within 2 hours.

 

 

400 776 0776(08:00-20:00)
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